Microsoft Teams Observability, SLO Tracking, and Meeting Room Insights

Most teams come to Kollective to solve a specific challenge: optimizing video delivery for executive broadcasts and Microsoft Teams Live Events.

That’s where it usually starts.
But that’s not where it ends.

Some of the most impactful results happen when enterprises go beyond live event support — using Kollective for Microsoft Teams performance monitoring, employee experience insights, and digital workplace optimization.

Here are three use cases that might surprise you:

1. Monitoring Microsoft Teams Room performance and maximizing ROI

In a hybrid work environment, digital collaboration depends not only on platforms — but also on devices, rooms, and network conditions.

Kollective gives enterprise IT teams near-time visibility into Microsoft Teams Room (MTR) performance and utilization:

  • Video and audio quality across locations and endpoints

  • Network insights like packet loss and latency by room or region

  • MTR usage patterns to justify investment and improve room ROI

By spotting performance trends and underutilized rooms across the digital workplace, teams can proactively improve the employee experience and infrastructure planning.

2. Aligning Microsoft Teams observability with business-level SLOs

One global pharmaceutical enterprise started with a comparison test between Kollective and their incumbent video delivery provider.

Within four months, Kollective became their standard for Microsoft Teams Live Events and internal communications — supporting over 470 events and 35,000 users.

They then expanded their scope to include:

  • Microsoft Teams Meeting observability with Collaboration Observability for Teams

  • A custom integration with Nobl9, a Service Level Objective (SLO) platform, that ties technical performance directly to business goals

Now, IT and communications teams can track SLA compliance, reduce helpdesk escalations, and align collaboration performance with the company’s North Star metrics.

3. Delivering post-event analytics that inform future planning

Kollective simplifies enterprise video analytics by transforming raw data into executive-ready insights.

Customers use our platform to generate digestible post-event reports that highlight:

  • Employee engagement and attendance by region

  • Audience drop-off points to understand if content resonated

  • When people left (e.g., 30 minutes in), helping plan the next event’s length and structure

  • Technical issues and opportunities for improvement

It’s enterprise communications performance data without the noise.

More Than a Video Delivery Tool

Kollective is redefining observability for Microsoft Teams, hybrid work environments, and the digital workplace.

If you’re looking to improve Microsoft Teams performance, optimize your employee experiences, or connect collaboration metrics to business outcomes — we can help.

Explore what else is possible with Kollective.

P.S. Bring Your Own Dashboard

Already using Splunk or another observability tool?

Kollective lets you export Microsoft Teams data into the dashboards you already rely on. No new tools. No friction.

We call it BYOD: Bring Your Own Dashboard — because insights work best where your team already lives.

BOOK A DEMO