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kollective privacy policies

Due to recent changes to data protection and privacy including the new Global Data Protection Regulation (GDPR), we have updated our privacy policies. Depending on your location please see below for the policy that affects you.

Questions? Please reach out to info@kollective.com.

TRUSTe

US PRIVACY POLICY

Updated June 12, 2023

Welcome to www.kollective.com. Kollective Technology, Inc. (“Kollective”) is the party responsible for implementation, operation and enforcement of this Privacy Policy in all respects.

Kollective (collectively, “We”, “Us”, “Our”, “Kollective”) is committed to following all applicable privacy laws and regulations and keeping you informed of what information it collects or otherwise receives about you when you visit www.kollective.com (the “Website”) or when you use the Kollective Enterprise Content Delivery Network, Content Portal, or their related applications or services (the “Services”), and how Kollective uses such information. The following Privacy Policy is part of that commitment. It describes your choices regarding use, access and correction of your personal information.

This Privacy Policy also covers our collection, use and disclosure of personal information that we collect through our Services. The use of information collected through our Services is limited to the purpose of providing the service for which our client has engaged Kollective.

ウェブサイトにおけるプライバシー情報

個人を特定可能な情報

Kollective allows you to complete forms such as inquiry, 30 Day Evaluation, and Partnership request forms on our Website. These forms may all be completed on a voluntary basis. Kollective will alert you in advance of the use to which such information will be put and to whom it may be provided. For example, Kollective may ask for your name and e-mail address in order to send you communications of interest about Kollective or the Services. In such a case, Kollective will use your name and e-mail address only for this purpose, and will not share it with any third party, except as described in this privacy policy (See “Legal Disclaimer “, “Service Providers”, and “Business Transitions” below). From time-to-time we may provide you the opportunity to participate in surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). We use this information to improve the content of our Website and Services. From time to time we post written and video testimonials on our Website. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at privacy@kollective.com.

一般公開のブログ

Our Website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at privacy@kollective.com. Alternatively, if you used a third party application to post such information, you can remove it, by either logging into the said application and removing the information or by contacting the appropriate third party application. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

トラッキング技術

Kollective and our sales and marketing partners, affiliates, analytics services, or service providers such as online customer support providers use cookies or similar technologies like javascript. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis. We use cookies to remember users’ settings (e.g. language preference). Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited. As is true of most Websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We partner with a third party to either display advertising on our Website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here  (or if located in the European Union click here). Please note this does not opt you out of being served ads. You will continue to receive generic ads.

個人を特定可能な情報へのアクセス

Upon request Kollective will provide you with information about whether we hold any of your personal information. If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete it by emailing us at privacy@kollective.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request for access within 30 days or within reasonable timeframe.

The security of your personal information is important to us. We encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can send email at privacy@kollective.com.

データ保持

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at privacy@kollective.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

サービスプラットフォームにおけるプライバシー情報

Kollective と当社が処理する個人データの所有者である個人との間には直接の関係はありません。Kollective は、顧客のユーザーに対する個人情報収集の目的に関する通知の提供を支援するために、顧客と協業します。本サービスに関する追加情報の要請または本サービス使用登録を目的として、Kollective は、お客様に対して、氏名、会社名、アドレス、電話番号及びメールアドレス等のお客様の連絡先情報(以下、「連絡先情報」)の提供を要請します。加えて、Kollective は、お客様に対して、年間売上高、従業員数または業界等のお客様の勤務先に関する情報(以下、「企業特性情報」)の提供を要請することがあります。セキュリティを目的として、お客様に対して、お客様またはお客様の勤務先の従業員の本サービスの使用のためにユーザー名および/またはパスワード(以下、「パスワード」)の作成を要請することもあります。本サービスを使用される際に、お客様は、ご自身の所有するデータおよび/またはコンテンツ(以下、「コンテンツ」)を本サービスへアップロードすることができます。連絡先情報、企業特性情報、パスワードおよびコンテンツを総称して「勤務先情報」といいます。Kollective は、お客様の本サービス使用に際しての運営およびサポート並びに Kollective との契約更新によるお客様の本サービスの有料での使用継続支援に関する目的を除き、勤務先情報を使用しないものとします。Kollective が裁判所命令または召喚、法執行機関からの情報開示要請への対応もしくはその他の法的または行政上の要件の遵守を目的として、個人を特定可能な情報を開示する場合を除き、Kollective は、お客様の勤務先情報をいかなる第三者とも共有しないものとします。

当社はこの情報を次の目的に使用します。

  • Provide requested services
  • Send you requested service information
  • Respond to customer service requests
  • Administer your account
  • Send you marketing communications

当社のサービスプラットフォームは、クッキーを認証目的のみに使用し、ウェブアクティビティの追跡等の他の目的には使用しません。当該プラットフォームは、使用情報(ビデオの視聴状況)、配信情報(ビデオの配信方法)およびノード情報(チェックインしているコンピューターで、アクティブであることを示し、ダウンロードすべき更新済のポリシーの有無を確認しているもの)等の情報を収集および報告します。エンドユーザーのコンピューターに保存されたデータに関しては、当社は、ローカルに保存された VoD ビデオでなく、Kollective が提供したビデオの追跡を行います。この情報はローカルのデータベース(通称 zdata)に保存され、当社は当該情報をピアの相互調整のみに使用します。

選択

We collect information for our customers. If you are a user of one of our customers and would no longer like to be contacted by one of our customers that use our Services, please contact the customer that you interact with directly. If you are a customer and would like to update your account please contact us at privacy@kollective.com.

サービスプロバイダー、サブプロセッサおよび転送

Kollective は、当社のサービス提供を補助する企業に個人情報を転送することがあります。第三者への転送については、サービス契約、本ポリシーの通知および選択に関する規定並びに当社の顧客とのサービス契約に定義されています。

当社の顧客が管理するデータへのアクセス

Kollective acknowledges that you have the right to access your personal information. Kollective has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Kollective customer (the data controller). If the Customer requests Kollective to remove the data, Kollective will respond to their customer’s request within 30 business days.

データ保持 – Kollective は、当社の顧客へのサービス提供に必要な限りにおいて、当社の顧客に代わり当社が処理する個人データを保持するものとします。Kollective は、当社の法的義務遵守、紛争解決および当社の契約執行のために、必要に応じて当該個人情報を保持および使用するものとします。

Security – The security of your personal information and our customers’ information is important to us. When you enter sensitive information (such as login credentials) we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact privacy@kollective.com.

The Services - As part of using the Services, you or your Company’s employees (“Service Users”) may be required to download and store a copy of the Kollective desktop client application (the “Kollective ECDN Agent”) on each Service Users’ machine through which such Service User intends to access the Services. The Kollective ECDN Agent facilitates your access to Content by communicating with Kollective’s servers and other Service Users’ machines. As part of its functioning, the Kollective ECDN Agent transmits to Kollective’s servers certain information regarding your use of the Services, such as Content viewed, length of time using the Services, and speed of Content delivery (“Usage Data”). Usage Data is used by Kollective only in connection with operating and supporting your use of the Services, facilitating your continued paid use of the Services through a further agreement with Kollective, and improving the Services generally. In addition, Kollective may from time to time provide Usage Data in aggregated form to other parties for marketing, advertising or other use.

当社ウェブサイトおよびサービスプラットフォームの一般的なプライバシー情報

特別オファーおよび最新情報

We will occasionally send you information on products, services, special deals, promotions. You can sign up for these emails from us on our registration page. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice/Opt-out” section of this Privacy Policy.

サービスに関連する通知

当社は、必要な場合に限り、お客様に対して、サービスのみに関連する通知を送信するものとします。例えば、当社のサービスがメンテナンスのため一時使用不可となる場合に、当社からお客様にメールで通知する場合があります。通常、お客様が宣伝目的でない当該案内をオプトアウトすることはできません。当該通知の受信をご希望されない場合には、お客様はご自身のアカウントを無効化していただくことができます。

選択およびオプトアウト

If you no longer wish to receive our promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at privacy@kollective.com. You have the right to choose not to allow us to disclose your Personal Information (1) to third parties that are not acting as our agent, or (2) to be used for a purpose that is materially different from the purposes disclosed in this Policy.

情報の共有

当社は、本プライバシーポリシーに記載された方法のみを用いてお客様の個人情報を第三者と共有するものとします。当社が第三者にお客様の個人情報を売却することはありません。

サービスプロバイダー – 当社は、当社サイトにおけるメールサービスソリューション提供のため、第三者を使用します。当社は、当該第三者がサービス提供上必要な場合に、当社のメール要件を満たすため、お客様のメールアドレスを当該サービスプロバイダーと共有するものとします。マーケティング目的を含め、当該第三者がお客様の個人を特定可能な情報をその他の目的に使用することは禁じられています。

We may share your information with third parties who provide services on our behalf to help with our business activities.  These companies are authorized to use your personal information only as necessary to provide these services to us.

当該サービスには次のものが含まれる可能性があります。

  • Sending marketing communications at your request
  • Providing cloud computing infrastructure

Legal Disclaimer – Kollective will disclose personally identifiable information in order to comply with a court order or subpoena, bankruptcy proceedings, a request from a law enforcement agency to release information, or to otherwise comply with other legal or governmental requirements without prior consent.

Business Transitions – In the event Kollective goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via prominent notice on our Website for 30 days of any such change in ownership or control of your personal information.

第三者のウェブサイト

本ウェブサイトおよび本サービスは、お客様がご使用のインターネットブラウザを通じて他のサイトを訪問することが可能な他のウェブサイトへのリンクを含むことがあります。Kollective は、かかる他のウェブサイトのいかなる内容のプライバシー慣行にも責任を負いません。他のウェブサイトとのやり取りを行う前に、お客様が当該サイトのプライバシー慣行に同意できるかどうかをご確認下さい。

ソーシャルメディアウィジェット

当社のウェブサイトには、Facebook ボタン等のソーシャルメディア機能が含まれます。これらの機能は、お客様の IP アドレスやお客様が当社のサイトで閲覧されるページを収集し、当該機能が正常に動作するためのクッキーを設定することがあります。ソーシャルメディア機能及びウィジェットは、第三者により、または当社のサイトで直接ホストされています。お客様とこれらの機能とのやり取りは、当該機能を提供する会社のプライバシーポリシーにより規定されます。

お子様のプライバシー

Our Website and Services are not intended for anyone under the age of 13. We do not knowingly collect information from anyone under the age of 13. If become aware that child under 13 has shared personally identifiable with our Website or Services, we will delete this information immediately. In order to take any such actions, parents or legal guardians should contact Kollective as specified below under “Contact Us”.

プライバシーポリシーの承諾

お客様は、本ウェブサイト又は本サービスを利用することにより、本プライバシーポリシーへの同意を表明するものとします。本ポリシーの条件に同意されない場合、本ウェブサイトまたは本サービスの使用はお控え下さい。Kollective は、独自の裁量により、随時本プライバシーポリシーの変更、修正、追加または一部の削除を行う権利を留保します。変更の有無につき、本ページを定期的にご確認下さい。お客様が当該条件への変更の掲示後に本ウェブサイトおよび本サービスを引き続き使用されることをもって、お客様は当該変更に承諾されたものとみなします。当社が本ポリシーに重大な変更を行う場合、当社は、当該変更の効力発生前に、お客様に対して、本ページ、メールまたは当社のホームページ上での通知により通知を行うものとします。

お問い合わせ

Your privacy is important to us. If you have any questions, concerns, or complaints regarding the way we collect and handle your information, you may email our Data Protection Officer at any time at dpo@kollective.com or write to Data Protection Officer, Kollective Technology, Inc., 549 NW York Drive, Bend, OR 97703.

EU Privacy Policy (for EU Users only)

This Privacy Policy was last updated on December 22, 2022.

Welcome to www.kollective.com. This EU Privacy Policy (“Privacy Policy”) applies to our European users only and refers to the European General Data Protection Regulation (“GDPR”).

Kollective Technology, Inc.(以下、「Kollective」)は、当事者として、あらゆる側面で本プライバシーポリシーの実施、運営及び執行に責任を負います。

You can reach our Data protection officer (“DPO”) at dpo@kollective.com.

Kollective (collectively, “We”, “Us”, “Our”, “Kollective”) is committed to following all applicable privacy laws and regulations and keeping you informed of what information it collects or otherwise receives about you when you visit www.kollective.com (the “Website”) or when you use the Kollective Enterprise Content Delivery Network, Kollective MediaCenter Content Portal, Kollective Webcaster or their related applications or services (the “Services”), and how Kollective uses such information. The following Privacy Policy is part of that commitment. It describes your choices regarding use, access and correction of your personal information.

This Privacy Policy also covers our collection, use and disclosure of personal information that we collect through our Services. The use of information collected through our Services is limited to the purpose of providing the service for which our client has engaged Kollective.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://www.jamsadr.com/eu-us-privacy-shield.

ウェブサイトにおけるプライバシー情報

個人を特定可能な情報

In the following, we inform you about the data collected during your visit to our websites or when you contact us, for what purposes they are processed, on what legal basis the data processing takes place, what options you have yourself to control the collection and processing of the data and when data will be deleted.

VISITING OUR WEBSITE

Log-Files

Data collected:
When visiting our websites, the following data is automatically transmitted by your browser:
• Your IP address
• The website from which you came from
• Websites that you visit through our site
• Page views
• Your browser type and version
• The operating system of your device
• The date and duration of the visit.

Kollective limits the collection of personal information to that which is necessary and relevant to serve your interest.

Purposes of data processing:
The temporary storage of this data is necessary to enable the delivery of the website to your computer and to ensure the functionality of the website. With the help of this data, we also gain statistical knowledge about how our websites are used. In addition, we collect the data to be able to track and prevent inadmissible access to the web server and the misuse of the web pages and to secure our information technology systems.

Legal basis:
We store this data temporarily on the basis of legitimate interests (Art. 6 sec. 1 f GDPR). Our legitimate interest lies in achieving the purposes described above.

Storage duration and control options:
Logfiles will be deleted after seven days at the latest.

General information about cookies and targeting technologies

Data collected:
When visiting our websites so-called cookies are set. These are small text files that are stored on your device. As a rule, cookies contain a characteristic sequence of characters, the so-called cookie-ID, with which your browser can be identified when visiting our websites again.
In addition, we use so-called tags, which are small code elements that we use to measure the behavior of our users and the success of advertising activities.
Depending on the type of cookies or tags, different data are collected and processed:

• Technically necessary cookies: They collect, for example, demographics, ip address, pages visited, and form fills.
• Analysis Cookies and Tags: This pseudonymizes. Your user behavior on the web pages is analyzed. The following data is collected: Use of website functions, frequency of page views, entered search terms, and location.
• Advertising cookies and retargeting technologies: Advertising cookies for example collect user behavior and demographic data. Targeting technologies analyze your user behavior in pseudonyms based on the data collected by the cookies.

We use both our own cookies as well as cookies from other providers (third-party cookies). The third-party cookies are described below under section “Third –party cookies”. Kollective limits the collection of personal information to that which is necessary and relevant to serve your interest.

Purposes of data processing:
Technically necessary cookies enable the technical functioning of the website. Some functions of our web pages, e.g. access to some content, cannot be offered without the use of cookies.
Functionality cookies serve to make the usability of our web pages more user-friendly and to guarantee certain functionalities e.g. cross-page shopping cart, where you can see how many items are in your shopping cart and how to save your credentials, so that when you return to a page, you can access your previously entered data and settings.
Analysis cookies and tags enable us to generate aggregate statistics, e.g. the number of views, which areas of the web pages are most frequently viewed and location information and the duration of the average stay on the web pages. This allows us to improve the quality of our websites and content.
Advertising cookies and retargeting technologies enable us to offer you tailor-made offers and information. This will allow us to make our websites more interesting to you and to engage you on other websites with personalized, interest-based advertising.

Legal Basis:
We use technically necessary cookies and functionality cookies based on legitimate interests (Art. 6 sec. 1 f GDPR). Our legitimate interest lies in ensuring the functioning of our websites and their optimal usability.
We use analytic and advertising cookies, as well as tags and retargeting technologies, if you have consented to them. We obtain your consent when you visit our website via the cookie banner at the bottom of the web pages.

Duration of storage and control options:
You have full control over the use of cookies and can delete cookies in your browser, disable the storage of cookies altogether or selectively accept certain cookies. Please use the help functions of your browser to find out how to change these settings. This may limit the functionality of our websites.

Third-party cookie and tracking technologies used include:

• Marketo
• Google Adwords
• Google Analytics
• BING
• Facebook
• LinkedIn
• Leadlander
• Kenshoo

We partner with a third party to either display advertising on our Website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. You have the right to choose not to allow us to disclose your Personal Information (1) to third parties that are not acting as our agent, or (2) to be used for a purpose that is materially different from the purposes disclosed in this Policy.

CONTACT FORMS

We collect and process the information you provide, such as your contact details, name and concerns when you contact us through a contact form, e-mail or chat. All data you submit to us is encrypted between your browser and our server.

Kollective allows you to complete forms such as inquiry, 30 Day Evaluation, and Partnership request forms on our Website. These forms may all be completed on a voluntary basis. Kollective will alert you in advance of the use to which such information will be put and to whom it may be provided.

例えば、Kollective は、Kollective または本サービスに関する案内の送信のためにお客様の氏名およびメールアドレスを伺うことがあります。かかる場合には、Kollective は、お客様の氏名及びメールアドレスを当該目的のみに使用し、本プライバシーポリシーに定める者(以下、「法的免責事項」、「サービスプロバイダー」および「事業譲渡」を参照)を除くいかなる第三者とも当該情報を共有しないものとします。

当社は時折、お客様に対して、当社のサイトでのアンケート参加の機会を提供することがあります。お客様が当該アンケートに参加される場合には、当社は、一定の個人を特定可能な情報をお客様に伺います。当該アンケートへの参加は完全に任意のため、お客様には当該情報の開示または非開示を選択する権利があります。

The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). We use this information to improve the content of our Website and Services. From time to time we post written and video testimonials on our Website. With your consent we may post your testimonial along with your name. Kollective limits the collection of personal information to that which is necessary and relevant to serve your interest. If you wish to update or delete your testimonial, you can contact us at privacy@kollective.com.

Purpose of data processing:
The data processing takes place for the treatment of your inquiry.

Legal Basis:
We process your data in order to carry out your request (Art. 6 Abs. 1 b DSGVO).

Duration of storage and control options:
We store your data for as long as we need it for the specific processing purpose.

一般公開のブログ

Our Website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at privacy@kollective.com. Alternatively, if you used a third party application to post such information, you can remove it, by either logging into the said application and removing the information or by contacting the appropriate third party application. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

選択およびオプトアウト

If you no longer wish to receive our promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at privacy@kollective.com. You have the right to choose not to allow us to disclose your Personal Information (1) to third parties that are not acting as our agent, or (2) to be used for a purpose that is materially different from the purposes disclosed in this Policy.

サービスプロバイダー、サブプロセッサおよび転送

Kollective は、当社のサービス提供を補助する企業に個人情報を転送することがあります。第三者への転送については、サービス契約、本ポリシーの通知および選択に関する規定並びに当社の顧客とのサービス契約に定義されています。

当社は、本プライバシーポリシーに記載された方法のみを用いてお客様の個人情報を第三者と共有するものとします。当社が第三者にお客様の個人情報を売却することはありません。

サービスプロバイダー – 当社は、当社サイトにおけるメールサービスソリューション提供のため、第三者を使用します。当社は、当該第三者がサービス提供上必要な場合に、当社のメール要件を満たすため、お客様のメールアドレスを当該サービスプロバイダーと共有するものとします。マーケティング目的を含め、当該第三者がお客様の個人を特定可能な情報をその他の目的に使用することは禁じられています。

We may share your information with third parties who provide services on our behalf to help with our business activities. These companies are authorized to use your personal information only as necessary to provide these services to us.

当該サービスには次のものが含まれる可能性があります。

• Sending marketing communications at your request
• Providing cloud computing infrastructure

Legal Disclaimer – Kollective will disclose personally identifiable information in order to comply with a court order or subpoena, bankruptcy proceedings, a request from a law enforcement agency to release information, or to otherwise comply with other legal or governmental requirements without prior consent.

Business Transitions – In the event Kollective goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via prominent notice on our Website for 30 days of any such change in ownership or control of your personal information.

第三者のウェブサイト

本ウェブサイトおよび本サービスは、お客様がご使用のインターネットブラウザを通じて他のサイトを訪問することが可能な他のウェブサイトへのリンクを含むことがあります。Kollective は、かかる他のウェブサイトのいかなる内容のプライバシー慣行にも責任を負いません。他のウェブサイトとのやり取りを行う前に、お客様が当該サイトのプライバシー慣行に同意できるかどうかをご確認下さい。

ソーシャルメディアウィジェット

当社のウェブサイトには、Facebook ボタン等のソーシャルメディア機能が含まれます。これらの機能は、お客様の IP アドレスやお客様が当社のサイトで閲覧されるページを収集し、当該機能が正常に動作するためのクッキーを設定することがあります。ソーシャルメディア機能及びウィジェットは、第三者により、または当社のサイトで直接ホストされています。お客様とこれらの機能とのやり取りは、当該機能を提供する会社のプライバシーポリシーにより規定されます。

お子様のプライバシー

Our Website and Services are not intended for anyone under the age of 13. We do not knowingly collect information from anyone under the age of 13. If become aware that child under 13 has shared personally identifiable with our Website or Services, we will delete this information immediately. In order to take any such actions, parents or legal guardians should contact Kollective as specified below under “Contact Us”.

プライバシーポリシーの承諾

お客様は、本ウェブサイト又は本サービスを利用することにより、本プライバシーポリシーへの同意を表明するものとします。本ポリシーの条件に同意されない場合、本ウェブサイトまたは本サービスの使用はお控え下さい。Kollective は、独自の裁量により、随時本プライバシーポリシーの変更、修正、追加または一部の削除を行う権利を留保します。変更の有無につき、本ページを定期的にご確認下さい。お客様が当該条件への変更の掲示後に本ウェブサイトおよび本サービスを引き続き使用されることをもって、お客様は当該変更に承諾されたものとみなします。当社が本ポリシーに重大な変更を行う場合、当社は、当該変更の効力発生前に、お客様に対して、本ページ、メールまたは当社のホームページ上での通知により通知を行うものとします。

YOUR RIGHTS

Revocation of consent

You may revoke your consent to the processing of your personal data at any time with future effect. Please note that the revocation does not affect the legality of the previous data processing and that it does not extend to such data processing, for which there is another legal basis and which therefore can be processed without your consent.

Consents to data processing by means of cookies and tracking technologies can be revoked by corresponding settings in your browser or via the opt-out options described above.

Further rights of the individual

In addition, according to Articles 15 to 21 and 77 of the GDPR, if the legal conditions are met, you are entitled to the following rights:

• Information
You may at any time request that we provide you with information about which of your personal data we process and provide a copy of the personal data we have stored, Art. 15 GDPR. Please note that additional copies of the personal data we have stored may be subject to a charge.
• Correction
You may request the correction of incorrect personal data and completion of incomplete personal data, Art. 16 GDPR. Kollective will provide confirmation that your data has been corrected.
• Deletion/Erasure
For the deletion of your personal data: Please note, that data we need to carry out your request, for the exercise and defense of legal claims and data for which statutory, regulatory or contractual retention obligations exist, is excepted from the deletion, Art. 17 GDPR. Kollective will provide confirmation that your data has been deleted.
• Restriction of processing
Under certain circumstances, you may request the restriction of processing, such as: For example, if you believe your data is incorrect, if the processing is unlawful or if you object to the data processing. As a result, your data may be processed only to a very limited extent without your consent, e.g. for the assertion, exercise and defense of legal claims or for the protection of the rights of other natural and legal persons, Art. 18 GDPR.
• Opposition to data processing
You have the option to object to data processing for direct marketing purposes at any time. In addition, if you have special reasons, you may at any time object to the data processing that takes place on the basis of a legitimate interest, Art. 21 GDPR.
• Data portability
You have the right to receive the data you have provided to us and that we process based on your consent or to fulfill the contract in a standard, machine - readable format and within the scope of the technically feasible to request direct transmission of this data to third parties, Art 20 GDPR.

All requests will be responded to within a reasonable timeframe not to exceed 30 days.

個人を特定可能な情報へのアクセス

Upon request Kollective will provide you with information about whether we hold any of your personal information. If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete it by emailing us at privacy@kollective.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request for access within 30 days or within reasonable timeframe.

Kollective acknowledges that you have the right to access your personal information. Kollective has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Kollective customer (the data controller). If the Customer requests Kollective to remove the data, Kollective will respond to their customer’s request within 30 business days.

RIGHT TO COMPLAIN TO THE DATA PROTECTION AUTHORITY

If you believe that our data processing is unlawful or we have not granted the rights described above to the extent necessary, you have the right to contact the relevant data protection authority.

INTERNATIONAL TRANSFERS FOR PERSONAL DATA

Your Personal Data may be collected, transferred to and stored by us in the United States and by our affiliates and third party subprocessors that are based in other countries.

Therefore, your Personal Data may be processed outside your jurisdiction, including in countries and jurisdictions that are not subject to an adequacy decision by the European Commission or your local legislature or regulator, and that may not provide for the same level of data protection as your jurisdiction. We ensure that the recipient of your Personal Data offers an adequate level of protection and security, for instance by entering into the appropriate back-to-back agreements and, if required, standard contractual clauses or an alternative mechanism for the transfer of data as approved by the European Commission (Art. 46 GDPR) or other applicable regulators or legislators. Where required by applicable law, we will only share, transfer or store your Personal Data outside of your jurisdiction with your prior consent.

E.U.-U.S. PRIVACY SHIELD FRAMEWORK

Kollective participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss –U.S. Privacy Shield Framework. Kollective is committed to subjecting all personal data received from European Union (“EU”) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List at https://www.privacyshield.gov/list.

Kollective is responsible for the processing of personal data it receives under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. We comply with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Kollective is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Kollective may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Under certain conditions, more fully described on the Privacy Shield website at https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

お問い合わせ 

Your privacy is important to us. If you have any questions, concerns, or complaints regarding the way we collect and handle your information, you may email our Data Protection Officer at any time at dpo@kollective.com or write to Data Protection Officer, Kollective Technology, Inc., 549 NW York Drive, Bend, OR 97703, USA.